The receptionists are a well trained and professional team and are committed to helping patients.
They deal with a constant stream of telephone calls and enquiries, and will contact patients on behalf of doctors regarding the results of tests etc.
When telephoning for medical attention, the receptionists may ask for a few details. They have been trained to make these enquiries so that you can be helped in the most appropriate way.
They are bound by confidentiality and data protection legislation. |