Did Not Attend (DNA) Policy

Due to a high increase in the number of wasted appointment through patient's failing to attend without informing the surgery it has become necessary to implement the following policy:

DNA Policy

If you repeatedly fail to attend appointments you may be removed from this practice list and may be required to find an alternative doctor.

If you cannot attend your appointments for any reason please let us know as soon as possible, giving where possible 24 hours' notice.

We can then offer the appointment to someone else.

Thank you for your co-operation.

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